The Trusted Adviser
June-July 2020 | Volume 13 · Number 4

ATG is Here for You: Flexibility, Service, Compassion

Serving You and Your Clients

As the pandemic-related restrictions continue to evolve, ATG remains ready and able to provide you with the tools, resources, flexibility, and COVID-safe closing spaces you need to service your clients. We recognize that everyone has varying degrees of concern related to the pandemic, which is why we continue to have many options available to your and you clients.

Christine Sparks COVID photo
One of our Champaign closers, Tara Reece — here for you!

Signs in ATG Offices

Click image for larger view:

COVID-19 Services Sign
COVID-19 Self Evaluation Sign
COVID-19 Masks Sign
COVID-19 Protects Sign

In-Office Closings

All ATG offices in Illinois and Wisconsin are open for closings. We are following CDC guidelines and making sure we are keeping our customers and team members safe:

  • When you arrive in one of our offices for a closing, you will be greeted by our team members. All employees in public areas and with customer-contact at any level are wearing masks at all times. Many offices and closing rooms are equipped with plastic shields.
  • We ask that you self-evaluate by conducting an assessment screening prior to entering our facilities. We also ask that you wear a mask.
  • We offer touchless thermometers at all locations.
  • We disinfect closing rooms and other high-touch areas between closings and throughout the day.

Carhop Closings

We know a lot of our customers are ready to get back in a closing room, but there are still plenty who are not. We continue to have ATG Carhop Services available for those who want to do the closing from the safety of their car. Read more about Carhop Closings.

Options for Remote Online Notarization

ATG will underwrite Illinois transactions that utilize an out of state notary pursuant to our updated underwriting guidelines. ATG will also insure Illinois transactions that are notarized pursuant to Governor Pritzker’s Executive Orders. Read more about remote notarization in our notice, Underwriting Guidelines for Notarizing Documents under Illinois Executive Orders. The State of Wisconsin enacted legislation that enables Remote Online Notarization. Read our notice, Wisconsin Closing Procedures.

ATG Video Conferencing

Meet with your clients, even when you can’t be in the same location. Sometimes a conference call is not enough. With ATG GO Video Conferencing, we have video conferencing virtual rooms available for all active ATG agents for meetings on any legal matter. For real estate closings, you can meet with your clients virtually and review documents. Combined with ATG’s DocuSign services, many closing documents can be reviewed and signed/executed in an ATG GO Video Conference (view our Quick Reference Guide for tips and how to share and execute closing documents using DocuSign and ATG GO Video Conferencing), or you can schedule a virtual conference room now at

ATG is Here for You

Contact our Underwriting Department if you need help navigating what will work best for you and your clients. Thank you for continuing to trust us with your business during this crisis. We remain committed to serving you and ensuring our agents are equipped with all the necessary tools to succeed.

Christine M. Sparks
Senior Vice President – Chief Operating Officer

[Last update: 7-2-20]

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